Terms of service

Last Updated: September 20, 2026

Welcome to Al-Ghani Naturals. By accessing or using our website and purchasing our products, you agree to these Terms of Service.

Please read these terms carefully before placing an order.

1. General

This website is operated by Al-Ghani Naturals.

Throughout the website, the terms "we," "us," and "our" refer to Al-Ghani Naturals. The terms "you" and "customer" refer to the person accessing our website or purchasing our products.

2. Products

We offer herbal wellness and personal-care products, including:

  • Herbal Hair Oil
  • Herbal Sugar Support Capsules
  • Royal Men Power Capsules
  • Royal Men Majoon
  • Other herbal and wellness products that may be added to our store

Product descriptions, images, packaging, availability, and specifications may occasionally change.

We make reasonable efforts to display product information accurately, but colors and appearance may vary slightly depending on your device or screen.

3. Health Disclaimer

Our herbal wellness products are intended to complement a healthy lifestyle and are not intended to diagnose, treat, cure, or prevent any disease.

Product information provided on our website should not be considered medical advice.

If you have a medical condition, are pregnant or breastfeeding, take medication, or have concerns about using a supplement, consult a qualified healthcare professional before use.

4. Orders

When you place an order, you agree to provide accurate and complete information, including:

  • Your name
  • Phone number
  • Shipping address
  • Email address, where applicable
  • Correct product and quantity

We reserve the right to cancel or refuse an order in circumstances such as suspected fraud, incorrect pricing, product unavailability, or inaccurate customer information.

5. Pricing

All product prices displayed on our website are subject to change without prior notice.

We may correct pricing errors or incorrect product information when discovered.

If an order has been placed using an obviously incorrect price, we may contact the customer regarding the correction or cancel the order and provide an appropriate refund where applicable.

6. Payment

We may offer payment methods including Cash on Delivery and/or online payment methods available at checkout.

Payment processing may be handled by third-party payment providers. We do not necessarily store complete payment-card information on our own systems.

7. Shipping & Delivery

We aim to process and dispatch orders within the timeframe stated on our website.

Delivery times may vary depending on:

  • Customer location
  • Courier service
  • Weather
  • Public holidays
  • Operational delays
  • Incorrect or incomplete delivery information

Once an order has been handed to the courier, delivery timing may be outside our direct control.

8. Returns & Refunds

All returns and refunds are subject to our Return & Refund Policy.

Customers should review that policy before placing an order.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Website designs
  • Text
  • Product descriptions

is owned by or licensed to Al-Ghani Naturals unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our content without written permission.

10. Prohibited Use

You agree not to use our website for unlawful purposes or to:

  • Attempt unauthorized access to our website
  • Submit fraudulent orders
  • Provide false information
  • Interfere with website security
  • Copy our content for commercial use
  • Use the website in a way that could damage our business or customers

11. Third-Party Services

Our store may use third-party services such as Shopify, payment providers, analytics platforms, advertising services, and courier companies.

These providers may have their own terms and privacy policies.

12. Website Availability

We aim to keep our website available and functional, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

We may temporarily suspend website access for maintenance, updates, security, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, Al-Ghani Naturals will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any legal rights or protections that cannot lawfully be excluded.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any updated version will be published on this page with a revised date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

15. Governing Law

These Terms will be interpreted according to the applicable laws and regulations governing our business and transactions with customers.

Any disputes will be handled according to applicable law and the appropriate jurisdiction.